Refund policy
Return and Refund Policy
At Lithibithi, we want you to love your purchase! If you're not completely satisfied, here's how we handle returns and refunds:
-
Return Timeframe:
- You can request a return or refund within 2 weeks of delivery.
-
Eligible Items:
- Items must be in unworn condition to qualify for a return.
- Custom items are not eligible for returns.
-
Refund Options:
- Refunds can be issued back to your original payment method with a 10% restocking fee.
- Alternatively, you can opt for store credit with no restocking fee.
-
Return Shipping:
- Customers are responsible for shipping items back to us.
- Please send returns to the following address:
Lithibithi
3905 Tampa Rd
Unit 1709
Oldsmar, FL 34677
-
Proof of Purchase:
- Please provide proof of purchase, such as a receipt or order confirmation, to process your return.
If you have any questions, feel free to contact us before making a return request.